Receptionist

As Receptionist, you will join the Front Office team at Holiday Inn Express Amsterdam – North Riverside and make sure an exceptional guest experience is delivered at all times. The successful candidate is expected to contribute positively to the implementation of IHG brand standards, operate in a collaborative team setting and maintain high productivity levels and quality of work.

Your role will also include:

  • Ensuring a smooth check in/out process for all guests at all times, in line with brand standards
  • Being fully conversant with the facilities, services and special promotions offered by the hotel
  • Ensure that both the FOH Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and other departments
  • Maximise room occupancy and use up-selling techniques to promote hotel services and facilities
  • Comply with hotel security, fire regulations and all health and safety legislation